So I got this invitation from Hotmail to join Windows Live Mail. I had already joined the beta before and reverted to Hotmail because I didn't like Live at all. In fact, Microsoft knows this already because I went to the trouble to fill out a very long exit survey when I opted out of the beta.
At the bottom of the email was this message:
As an MSN member you have received this e-mail to inform you of updates, changes to the service, or special news and information vital to the service. Our policy is to send e-mail messages only to announce such information, and we'll continue to honor this policy. These communications are required as a part of this service. If you do not wish to receive these letters you may discontinue your participation in the service and close your account.It made my day, seriously. I'm so very happy when I get passive-aggressive notes from a service provider. Never mind that asking me to rejoin a beta is not what anyone would ever call vital to the service. Thankfully they make it easy for me to close my account when I wish to disagree with their policy by providing a link. That's thoughtful.
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